Terms of Service

1. Subject and Acceptance

These Terms of Service govern access to and use of the Seapper platform (seapper.com and app.seapper.com). By creating an account or using the service, you agree to be bound by these terms in their current version.

If you are acting on behalf of a company or organisation, you represent that you have the necessary authority to accept these terms on its behalf.

2. Service Description

Seapper is a software-as-a-service (SaaS) platform designed for the management of yacht charter businesses. Its features include, among others, fleet and availability management, online bookings, digital contracts, invoicing, passenger waivers, crew manifests and business analytics.

Available features vary depending on the contracted plan. We reserve the right to add, modify or remove features, always notifying users with reasonable advance notice.

3. Registration and Account

To access the service you must create an account providing accurate, complete and up-to-date information. You are responsible for maintaining the confidentiality of your access credentials and for all activities carried out under your account.

You must notify us immediately at hello@seapper.com if you suspect your account has been compromised or accessed without authorisation.

4. Plans, Pricing and Payments

Access to the service requires a paid subscription. Billing is monthly or annual, payable in advance by credit or debit card through Stripe, Inc.

Prices shown do not include VAT or other indirect taxes applicable in your jurisdiction, which will be added at the time of billing.

Non-payment may result in suspension of access to the service. Price changes will be communicated by email at least 30 days in advance.

5. Your Clients' Data

When you enter personal data of your end clients (passengers, contract signatories, etc.) into Seapper, you act as data controller under the GDPR. You are responsible for having an adequate legal basis for processing and for having obtained any necessary consents.

Seapper acts as data processor with respect to your clients' data. A Data Processing Agreement (DPA) is available upon request at legal@seapper.com.

6. Acceptable Use

You agree not to use Seapper for: illegal or fraudulent activities; sending unsolicited commercial communications (spam); attempting to access other users' accounts or data; reverse engineering, decompiling or copying the software or platform; reselling or sublicensing access without Seapper's express written authorisation; or introducing viruses, malware or other malicious code.

We reserve the right to suspend or cancel accounts that breach these rules, without prejudice to any legal action that may be appropriate.

7. Service Availability

We aim to keep Seapper continuously available, with a target monthly uptime of 99.5%, excluding scheduled maintenance periods.

We will announce scheduled maintenance at least 24 hours in advance. We do not guarantee uninterrupted availability and are not responsible for outages caused by third parties, force majeure or circumstances beyond our control.

8. Intellectual Property

Seapper and all its elements (source code, visual design, brand, texts and documentation) are the property of Seapper or its licensors and are protected by applicable intellectual and industrial property law.

The data and information you enter into the platform is your property. You grant us a limited, non-exclusive and non-transferable licence to process it solely for the purpose of providing the contracted service.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Seapper's total cumulative liability to you for any claim arising from use of the service shall be limited to the fees actually paid during the three months preceding the event giving rise to the claim.

Seapper shall not be liable for indirect damages, loss of profits, loss of data or consequential damages arising from the use of or inability to use the service, even if it has been informed of the possibility of such damages.

10. Cancellation

You may cancel your subscription at any time from your account dashboard. Access to the service will continue until the end of the current billing period, with no right to a proportional refund except as required by applicable consumer law.

Following cancellation, we will retain your data for 30 days so you can export it, after which it will be permanently and irreversibly deleted. We may suspend or cancel your account without prior notice in the event of serious breach of these terms.

11. Modifications to the Terms

We may modify these terms as needed. In the event of material changes affecting your rights or obligations, we will notify you by email at least 30 days before the effective date.

Continued use of the service after the new terms take effect constitutes acceptance. If you do not agree with the changes, you may cancel your account before the effective date.

12. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with Spanish law. For the resolution of any dispute arising from them, the parties expressly submit to the jurisdiction of the courts and tribunals of Barcelona (Spain), waiving any other jurisdiction that may apply, without prejudice to any non-waivable rights that consumer protection law may grant to individual users.